Christmas Delivery & Opening Times Information

If you are planning to place an order and receive delivery before the Christmas period please note the information below. This applies to all orders received into the Business via phone, email or online, Items must be in stock, to be applicable for delivery before Christmas.

When is the last day I can place an order?

We advise you place orders no later than the 19/12/2023

Our last day of dispatch of goods will be on the 20th of December 2023.
We test and check all machines before dispatch, this means orders placed after the 20th of December
will not be processed or dispatched until week commencing the 2nd of January 2023.

When will the business close for Christmas?

The business will close from 4:00pm on the 22nd of December 2023.
The business will open back to full operations on Tuesday the 2nd of January 2024.

Please note there will be no response to emails, calls, ordering, tracking, servicing
or any other business, during closure.


Will my order get delivered before Christmas?

We advise you place orders no later than the 19/12/2023
If the item(s) you order are in stock we aim to dispatch within 48 hours, all orders are sent
on a next working day service with DPD (DPD have announced Delays to some delivery areas,
find full information here) or PalletLine, but due to the busy nature of the
Christmas period this can sometimes take longer.

If the item(s) you want to order are out of stock or you do not know the stock status please
contact sales@excelmachinetools.co.uk or call us on 024 7636 5255, our team can
check stock and advise if your order can be delivered before this time.

Stock levels can change throughout the day, and any stock levels indicated on our website
may change so it is best to call or email us if you want to be sure we have
stock of an item before placing an order.

From all of the Excel Team, we wish you a Happy Christmas and prosperous New Year!